The new standard in customer experience

Pulse is the best software platform for customer obsessed companies. We handle millions of customer feedbacks every year for our clients helping them translate these feedbacks into amazing customer experiences.

Customer experience is the next big battleground

Business Reports like Forrester endorse that 84% of businesses are trying to be customer experience leaders but only 1 out of 5 deliver good or great customer experience. Pulse is an all-in-one platform that can transform you into a customer experience leader.


Collect Continuous Customer Feedback

Collect continuous feedback across all your customer interactions so that you can understand and address what’s influencing customers’ buying decisions.


Respond In Real-time

View feedback in real-time and respond to unhappy customers quickly. This will have a direct impact on your ability to retain a customer. The best-performing companies keep their reply time to unhappy customers under 1 minute.


Rely On Net Promoter Score (NPS) And Average Rating Instead Of Your Gut

Make decisions based on customer data rather than making guesses. Customers hold the answers to most of the problems you're trying to solve.


Empower Employees With Net Promoter Score (NPS)

Focus your front line teams on the customer experience through NPS and with dashboards for their role: that includes sales advisors, general managers, area managers, regional managers, and C-level executives.


Automate Online Review Generation

Turn feedback into online reviews and user testimonials to improve user acquisition and to accelerate your growth.

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